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22 total results found

BackOffice

Client management system

FrontOffice

Laravel site

API

Article format

API FrontOffice

Content format The article content must be formatted in HTML. The primary structural elements are paragraphs (<p>) and level-two headings (<h2>). Each <h2> tag is treated as a section title, and the content between <h2> tags is considered the content of that s...

FrontOffice

API

ElevenLabs API endpoints

API FrontOffice

Get info by phone POST https://advocateabroad.com/api/labs/phone-info/ Authentication: Basic-auth Params called_number Phone number client calling. caller_id Caller phone number. Response Param Description Values cal...

#get-phohe-info

Business Logic

Lead/Enquiry Architecture (The 3 Formats)

Business Logic

Format A: Regular Enquiry

Business Logic Lead/Enquiry Architecture (The 3 Formats)

1. General description The Regular Enquiry process represents the standard, full client lifecycle for handling most legal and professional matters submitted via the Advocate Abroad website into BackOffice, from initial website form submission through prof...

Format B: Paid Consultation

Business Logic Lead/Enquiry Architecture (The 3 Formats)

1. General description Paid Consultation is a consultation-only workflow in BackOffice where a client pays for a scheduled time-slot (video or phone call) without committing to a full legal service engagement. Paid Consultation is used for exploratory or...

Format C: Direct Service Offer Enquiries

Business Logic Lead/Enquiry Architecture (The 3 Formats)

General Description Direct Service Offer is a workflow where the client is immediately offered a clearly defined service package (scope, fee, and payment instructions) rather than an exploratory consultation or open‑ended quotation process. This is preferable...

Status & Sub-Status Architecture

Business Logic Statuses & Substatuses

Main Statuses and Sub-Statuses The platform uses a dual-layer tracking system to manage the lifecycle and audit trail of every client. A. Main Client Statuses (Lifecycle & Visibility) Status Definition Visibility Rule Trigger Effects ...

Statuses & Substatuses

Business Logic

Notification Emails & Templates

Business Logic

Notification Emails

Business Logic Notification Emails & Templates

1. General description The Email Notifications templates are the main library of system and workflow emails that the platform sends automatically or semi-automatically to Users and Clients, with subjects and bodies stored in Template.csv. They cover lead...

Enquiry Types

Business Logic

Enquiry Types in the BackOffice

Business Logic Enquiry Types

Concept: Enquiry Type (ET) Enquiry Types (ETs) are a core structural element of the Advocate Abroad ecosystem that define what kind of legal or professional service a client is seeking, in which jurisdiction, and under which commercial rules. Unlike simple ...

Enquiry Types, Website Service Pages & Professional Structure in Laravel

Business Logic Enquiry Types

Professional Structure – Overview The Professional Structure module in the Laravel platform defines the catalogue of website Service pages and maps each one to an Enquiry Type (ET) and country or countries. It acts as the bridge between BackOffice ET config...