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BackOffice
Client management system
FrontOffice
Laravel site
API
Article format
Content format The article content must be formatted in HTML. The primary structural elements are paragraphs (<p>) and level-two headings (<h2>). Each <h2> tag is treated as a section title, and the content between <h2> tags is considered the content of that s...
FrontOffice
ElevenLabs API endpoints
Get info by phone POST https://advocateabroad.com/api/labs/phone-info/ Authentication: Basic-auth Params called_number Phone number client calling. caller_id Caller phone number. Response Param Description Values cal...
Business Logic
Lead/Enquiry Architecture (The 3 Formats)
Format A: Regular Enquiry
1. General description The Regular Enquiry process represents the standard, full client lifecycle for handling most legal and professional matters submitted via the Advocate Abroad website into BackOffice, from initial website form submission through prof...
Format B: Paid Consultation
1. General description Paid Consultation is a consultation-only workflow in BackOffice where a client pays for a scheduled time-slot (video or phone call) without committing to a full legal service engagement. Paid Consultation is used for exploratory or...
Format C: Direct Service Offer Enquiries
General Description Direct Service Offer is a workflow where the client is immediately offered a clearly defined service package (scope, fee, and payment instructions) rather than an exploratory consultation or open‑ended quotation process. This is preferable...
Status & Sub-Status Architecture
Main Statuses and Sub-Statuses The platform uses a dual-layer tracking system to manage the lifecycle and audit trail of every client. A. Main Client Statuses (Lifecycle & Visibility) Status Definition Visibility Rule Trigger Effects ...
Statuses & Substatuses
Notification Emails & Templates
Notification Emails
1. General description The Email Notifications templates are the main library of system and workflow emails that the platform sends automatically or semi-automatically to Users and Clients, with subjects and bodies stored in Template.csv. They cover lead...
Enquiry Types
Enquiry Types in the BackOffice
Concept: Enquiry Type (ET) Enquiry Types (ETs) are a core structural element of the Advocate Abroad ecosystem that define what kind of legal or professional service a client is seeking, in which jurisdiction, and under which commercial rules. Unlike simple ...
Enquiry Types, Website Service Pages & Professional Structure in Laravel
Professional Structure – Overview The Professional Structure module in the Laravel platform defines the catalogue of website Service pages and maps each one to an Enquiry Type (ET) and country or countries. It acts as the bridge between BackOffice ET config...